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What is the cost of your services?

You can view the booking fees on our website in the Price section.

How soon will I receive the reservation after placing the order?

The maximum time to issue a flight reservation is 30 minutes.

Can I pay with a non-Russian card?

Yes, you can pay with a card from any country. To pay with a bank card in euro, you need to change the currency of payment to Euro (EUR) on the top right side in «Language and currency».

Can I purchase my flight reservation to complete the flight?

No, a flight reservation cannot be purchased. To complete the flight, you can buy a ticket on ticket sales websites.

Do I need to cancel the flight reservation?

Flight reservations are automatically canceled after the time limit expires. No action is required on your part.

I need to change the departure date. What should I do?

You need to place a new order on our website for the desired dates.

There was an error in the booking details. How to correct it?

To correct an error in passport details, you need to pay for the correction. Please contact us via the support chat or email.

How to book a ticket without payment?

To book a flight ticket, you need to: 1. Select the desired flights and airline in our flight search form. 2. Fill out the form with the booking details. 3. Click "Pay" and pay using your preferred method.

I need to change the airline in an existing flight reservation. How can I do this?

To change the airline in an existing flight reservation, you need to make a new booking on our website.

I haven't received my ticket. What should I do?

The email with the itinerary is sent to the address you provided during booking. If you don't see the email, check your "Spam" folder—lost emails often end up there. If the "Spam" folder is empty and it has been more than 30 minutes since you placed the booking, you may have entered the wrong email address. Contact us by any convenient method.

I am unable to fill out the passenger details. What should I do?

When entering data, all letters must be in Latin characters (English keyboard layout), without spaces or hyphens. Double surnames should be entered as one word, without spaces or hyphens. Document series and number should be entered without spaces or symbols. If you still cannot fill in the details, please contact us and we will assist you.

How can I pay for a ticket booking service?

Payment options on the website: 1. Bank card from Russia 2. Bank card from any country 3. Payment via SBP Dear travelers, we remind you that when paying for services, it is important to verify the authenticity of the website (https://kupitrip.online/) and the payment system (https://pay.best2pay.net/ and https://checkout.stripe.com/). Please be cautious when asked to follow a link for payment or transfer funds via phone number/card. Scammers may use these methods to steal your money.

Air tickets

How long is a flight ticket reservation valid for a visa?

Air ticket reservations are valid for up to 7 days* *Please note that the reservation is not a repurchased ticket. The airline may at any time after booking reduce the number of days or cancel the booking unilaterally without notice. The validity period is automatically entered in the booking system, it cannot be changed or extended.

I need the reservation for the visa to last 40 days, because they are considering a visa for a long time. Is that possible?

No, no company has such a deadline. Believe us, after 12 years of service, we know exactly:) If you apply for a visa, there is no need to worry, the consulate/embassy knows what a reservation is and that it cannot last long. Every day we make a large number of reservations specifically for visas from different countries. If they have any questions about booking, they will definitely contact you and ask for the actual reservation of tickets.

When is it best to make a reservation for a visa if the visa application is in a week?

To ensure the reservation is valid during the visa review, it is best to make it on the day of the visa application or 1 day before.

Can the validity of a ticket reservation be extended?

Unfortunately, no. No airline offers such an option. A flight reservation is not decisive for obtaining a visa. More important factors are considered for a positive decision: possession of Schengen visas, employment, proof of financial capability, and others.

Is it possible to book a ticket for the visa application?

We are making an official booking with the airline confirmation, which you can check by PNR booking number. The route receipt for the ticket is provided in English, which complies with visa legislation. Please note that the service is not responsible for consular/embassy decision on visa issuance.

I booked a flight ticket with you to show it at the airport. If I show this ticket, will it be displayed in the booking system?

Yes, of course. The reservation can be checked using the booking code provided in the itinerary.

Is your reservation suitable for passing border control at the airport?

Yes, air ticket booking is also suitable for border control in the country of departure/arrival. We issue a reservation number (PNR) for booking, which can be checked on the airline’s website or in the global booking system. Booking a ticket certainly does not guarantee 100% passage of the border, the airline may require a repurchased ticket. But, as they say, you won’t try - you won’t understand ;)

How to access a booking on the airline's website?

1. Go to the official website of the airline. 2. Click on the My booking / Manage booking tab and enter your reservation code (Reservation code) and last name of the passenger in the Latin. *Not all bookings can be checked on the airline’s website, as some have no integration between the booking system and the airline’s website. If you are unable to access your booking on the airline’s website, you can check your booking on the global booking system website.

When is it best to make a reservation if I need it for border control?

We recommend making the flight reservation on the day you present it at the border. We process orders 24/7!

How to check the status of a booking?

By the booking code specified in the routing receipt, you can check your booking in one of 3 ways:. • or on the official website of the airline. • or on the website of the global booking system Travelport - viewtrip.travelport.com • or on the Amadeus global booking system website - checkmytrip.com. The choice of method depends on the airline selected. If you have trouble checking your car, you can write to us in the support chat.

Will the ticket number be included in the reservation?

We provide flight reservations with a booking number (PNR). The reservation will be in "Confirmed" status, but it will not be in "Paid" status and, therefore, will not have a ticket number, which is only present in paid tickets.

Hotels

How much does it cost to book a hotel?

The price is listed on the Tarif page

Will the hotel be in a paid status or not?

Hotel booking status will be displayed as "No prepayment is. needed", this is normal and means that the number is assigned to you. We do not pay for the hotel: our service includes making a confirmed reservation for visa purposes or other purposes where it is necessary to provide a voucher for the hotel. This format is accepted by consulates and embassies as proof of residence.

Can I choose a hotel?

The hotel is not available. When booking you can choose the hotel category and, if necessary, specify your preferences for location in the comment.

How long does the hotel stay?

Hotel reservations are valid for up to 88 days (if more than 90 days before the arrival date). If less than 90 days before the arrival date, the validity of the reservation depends on the proximity of the arrival date. Detailed deadlines are listed here Tariffs

When to expect a booking?

All orders are processed in a queue within 60 minutes. We will send you the hotel booking form by email.

Can I book my hotel reservation today?

Yes. The date of check in can be any.

How do I check my booking?

The hotel booking is checked by phone.

Should I cancel the booking?

The hotel reservation is automatically cancelled after the time has elapsed. No action is required on your part.